A recent difficult conversation
What I learned from a recent difficult conversation:
When I got him talking things went better (I knew this, didn’t I?); when I was doing the talking he was holding back, preparing to defend himself. So one learning is less talking, more hearing. Another is asking for information and his perspective rather than telling. Not really surprising stuff.
The trouble with my analysis and plan for future conversations is that I could not, easily and with sureness, know what would be the other person’s reactions. I could make guesses, and can get better at guessing, but the effect of my preparation must await the fire to find out.
:- Doug.
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