we so often think clients come in knowing what they want

In law practice we so often think clients come in knowing what they want. We ask, What would you like us to do for you? They might not know, and it might be our task to help them figure that out before we can start to implement. Which ladder is good to ask before we start the climb, for sometimes it is a long way up.

:- Doug.

Published in: Conversations | on February 25th, 2011 | No Comments »

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